TO INNOVATE is to put new ideas into practice or existing ideas into practice in new ways. Innovation isn’t new, but its prominence and need in health care continue to increase. Addressing the complexities of healthcare delivery requires creative solutions and approaches
that challenge the status quo. Building a culture of innovation necessitates developing skills that allow for ongoing innovation. For this reason, the American Nurses Association (ANA) is focused on nurse-led innovation for healthcare improvement as a part of its strategic goals.
Key competencies have been identified before, but nursing hasn’t adopted them as applicable to the innovation movement.
The five competencies that all nurses should be proficient in include:
• Creativity: Innovative solutions are the product of
divergent thinking and creative problem-solving.
Nurses can demonstrate divergent thinking by
identifying problems and developing a broad set
of solutions. This is similar to brainstorming, and
it’s a catalyst for creative ideas.
• Spanning boundaries: Innovation happens when
silos are broken down. Teams, departments, or
organizations find creative solutions when they
look outside of their own walls and across a broad
scope of stakeholders.
Cross-functional, interprofessional teams attain a better-balanced outcome that represents a variety of areas, making solutions more likely to “stick.” And inspiration may come
from fields entirely outside of health care.
• Change management: Nurses should be able to
support and guide change within their organizations. The ability to embrace what’s new and different and help it develop “roots” is an important role for nurses, especially in such a dynamic environment. At the same time, organizations need to be agile and flexible to successfully adapt and even thrive when the unexpected happens. This is more likely to occur in a culture where creativity is recognized and rewarded.
• Considered risk-taking: Creative problem-solving
results in bold, often risky ideas. Yet risk-taking is
often looked upon negatively in health care, and
focus is placed on minimizing risks to prevent errors
and reduce harm. Considered risk-taking is an
intentional and thoughtful process where both
benefits and potential problems are taken into account before an action is pursued.
• Failure tolerance: Taking calculated risks means
accepting that failure is a possibility and proceeding anyway. Innovative organizations embrace frequent failure as a learning opportunity. Leaders who
role model failure as an opportunity for growth, build
trust. The work of innovation continues, and success becomes more likely